Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with an Australian online casino? We're here to help. Reach out using the details below and a member of the team will get back to you.
Get in Touch
The best way to contact us is by email. Send your message to [email protected] and we'll aim to respond within 48 hours on business days. Whether you're asking about a specific casino, a bonus term that doesn't look right, or a payment method we haven't covered, we read every message and take reader feedback seriously.
What We Can Help With
- Review questions — if something in one of our casino write-ups looks outdated or unclear, let us know and we'll verify it against the latest terms.
- Site corrections — bonus amounts, wagering requirements and game libraries change frequently at offshore casinos. If you've spotted a discrepancy, we want to hear about it.
- Reader experiences — your first-hand account of deposits, withdrawals or customer support at any of the casinos we cover helps us keep our editorial assessments honest and accurate.
- General enquiries — questions about how we rank casinos, how our editorial process works, or anything else related to the site are all welcome.
How We Use Your Feedback
Reader feedback directly informs our editorial reviews. When multiple readers flag the same issue — a delayed withdrawal, a changed bonus condition, or a support team that's hard to reach — we re-examine the relevant casino and update our assessment where the evidence warrants it. We do not share your personal details with any third party, and we do not pass feedback on to the casinos themselves without your permission.
About Our Editorial Team
Our reviews are researched and written by Colby Keogh and the Online Casinos Australia editorial team. We focus exclusively on online casinos available to Australian players, covering licensing, pokies catalogues, bonuses in AUD, Australian-friendly payment options and responsible gambling tools. You can read more about our approach and the criteria we use on our About Us page.
A Note on Responsible Gambling
If your enquiry is related to problem gambling — for yourself or someone you know — please don't wait for a reply from us. Visit our Responsible Gambling page for links to support services available in Australia, including the Gambling Help Online service and the National Gambling Helpline. These services are free, confidential and available around the clock. You must be 18 or older to gamble online in Australia.
Partnership and Commercial Enquiries
If you represent an online casino or a related business and have a commercial enquiry, please use the same email address: [email protected]. Please note that commercial relationships do not influence our editorial rankings or review scores — those are determined solely by our assessment criteria. You can review our Terms and Conditions for more detail on how the site operates.
We look forward to hearing from you.